Job Title: Warehouse Supervisor
Function: Distribution Operations/Logistics - NWNA
Location: Miami, FL
Shift: Third

Description:
Position Title: Warehouse Supervisor

Key Focus Areas (overview of role):
The Warehouse Supervisor's primary purpose, within a branch warehouse operation, is to coach, develop, and lead front-line 2nd shift warehouse personnel while also working as part of the 2nd shift work team.
Ultimately the goal of the Warehouse Supervisor is to develop a high-performing team of warehouse personnel that consistently achieves its daily productivity goals. The Warehouse Supervisor also plays a crucial role in establishing team norms, ensuring alignment to NWNA Aspirations and Beliefs and building teamwork. The Warehouse Supervisor will also establish expectations for individual and team performance via the merit review process and demonstrate adherence to company policies and procedures.
Inclusion of the Warehouse Supervisor position in the Branch structure is recommended when there are 3+ forklift operators working on 2nd shift and/or when the Branch Warehouse Productivity can be improved with this role.

Profile (previous work experience and background):
-Alignment and commitment to NWNA's Aspirations & Beliefs (core values)
-Demonstrates confidence and influence in leading team to achieve daily productivity goals
-Skilled communicator (in groups and 1-on-1), who can set clear expectations with direct reports
-Ability to hold direct reports accountable through both quantitative and qualitative goal attainment
-Ability to provide training and development for direct reports
-Provides excellent role model, peer leadership and positive influence to fellow team members
-Positive team-player attitude
-Strong organizational skills / Attention to detail
-Possesses exceptional work ethic, energy, and drive
-Ability to handle physical requirements, including, but not limited to, repeated bending, stretching, twisting, and lifting up to 60 pounds
-Able to conduct regular inventory counts and audits
-Able to safely use various warehouse equipment, including a forklift
-Valid driver's license
-High school diploma or equivalent required; some college education preferred
-Supervisory experience preferred
-PC experience preferred (RMS, Excel, etc.)

Accountabilities (essence of job function):
People Development-Direct Supervisory Tasks (40%)
-Reflects NWNA's Aspirations & Beliefs in conducting daily business role and activities
-Supports the interview, selection, hiring, training and retention process for front-line team members
-Provides coaching and feedback to team members
-Communicates effectively to team members and leads through changes in company policies and initiatives
-Leads through communication via a daily warehouse planning meeting
-Conducts employee PDP process including merit reviews, one-on-one's, scorecard reviews and progressive discipline process when needed
-Supports execution of work safety programs & training

Route Loading Operation-Direct Shift Work Tasks (40%):
-Full Service Loading tasks as required
-Ensure accurate loading of all products

Warehouse Standards-Direct Shift Work Tasks (10%):
-General housekeeping of warehouse including consolidation of product, sweeping, organizing, etc.
-Light facility maintenance
-Yard clean up
-Complete facility security / safety inspections

Product Handling - Direct Shift Work Tasks (10%):
-Load / Unload V-bed trailers
-Ship / Receive / Validate all product deliveries and returns
-Organize / stage product to support daily warehouse operations

Measures (performance development):
-Qualitative Measurements (Attendance / Punctuality, Quality of Work, Sense of Urgency, Judgment / Problem Solving, Training & Learning, Safety, Teamwork, Flexibility / Adaptability / Initiative, Quality)
-Quantitative Measurements (Productivity Targets, Safety, etc.)

Requirements:
- 3-5 years Supervisory experience required
- PC experience preferred (RMS, Excel, etc.)
- Demonstrates confidence and influence in leading team to achieve daily productivity goals
- Skilled communicator (in groups and 1-on-1), who can set clear expectations with direct reports
- Ability to hold direct reports accountable through both quantitative and qualitative goal attainment
- Ability to provide training and development for direct reports
- Provides excellent role model, peer leadership and positive influence to fellow team members
- Positive team-player attitude
- Strong organizational skills / Attention to detail
- Possesses exceptional work ethic, energy, and drive
- Ability to handle physical requirements, including, but not limited to, repeated bending, stretching, twisting, and lifting up to 60 pounds
- Able to conduct regular inventory counts and audits
- Able to safely use various warehouse equipment, including a forklift
- Valid driver's license
- High school diploma or equivalent required; some college education preferred
-Bi-Lingual preferred